Town of Carrboro

Power Outages in Carrboro

The town is aware of multiple power outages in Carrboro.  We will closely monitor the situation and will alert the public when we know more on the anticipated restoration of power. At this time, Town Hall will be open.  We are checking with our Recreation and Parks Department on their power status and will inform the public when we know more. If you come across a red light that is out please use extreme caution when approaching and treat as a four way stop.
If you rely on well water and are without power there are several local stores who do in fact have power where you can purchase drinking water.
Stay safe Carrboro!
 
Emergencies:
Call 911

Flooding:
Call 911

Plan and Prepare:
•Residents should prepare their homes with nonperishable food items, fuel, batteries, flashlights, bottled water, candles, matches, emergency radio, pet food, cash, fire extinguisher, and first aid kits. Be sure to check on your neighbors, especially if they are disabled or elderly
•Don’t forget to secure outdoor items that could become projectiles in wind.
•First aid kits and medical supplies are encouraged to have on hand. For safety of our first responders Fire and EMS will not be responding to calls if winds are 40 miles per hour or higher. However, Police will be staged throughout the town.

Local Shelter Information:
Orange County Emergency Management is responsible for setting up and managing shelters. Should we need to establish shelters, the County will open them at pre-identified locations. Notifications will be sent through Town and County channels as well as local media outlets.

For more information, visit http://orangecountync.gov/departments/emergency_services/disaster_emergency_preparedness.php.

If you're not signed up for OC Alerts--a fully-customizable emergency alert service--you can do so or check your preferences at member.everbridge.net/index/453003085611768#/login.

Pre-Storm Readiness Activities
Town crews are working on pre-storm readiness activities including checking and cleaning-as-needed stormwater drains, prepping generators and chainsaws, and planning a coordinated emergency response. If you live in a flood-prone area  be vigilant. Pay attention to weather updates and your local media.

Clear and secure your yard debris that could cause damage in high winds (examples: grills, patio furniture, play sets, lawn maintenance equipment)

Drinking Water Information:
It is safe to drink tap water as usual, even if the power is out. However, if the water stops working, OWASA will restore service and notify customers as soon as it’s safe to do so. In case there is a water service disruption (for example, if an uprooted tree damages a pipe affecting water delivery) OWASA urges everyone to have a hurricane preparedness plan in place, which includes storing one gallon of water per person per day, for 3 to 7 days.

YOU WILL NEED:
Residents should prepare their homes with nonperishable food items, fuel, batteries, Fl­ashlights, bottled water, candles, matches, emergency radio, pet food, cash, -re extinguisher, and -first aid kits. Be sure to check on your neighbors, especially if they are disabled or elderly. Secure outdoor items that could become projectiles in wind. First aid kits and medical supplies are encouraged to have on hand. You need to prepare 72 hours worth of food and water.

Power Outages:
Stay connected. Access outage maps online at www.duke-energy.com/outages to register for outage updates. Customers can text OUT to 58801 to report an outage from their mobile phone.
Be sure to use the mobile phone associated with your account.

To stay informed of future power outages, sign up to receive power outage alerts from Duke Energy by texting REG to 57801 or choose from text, email or phone alerts by enrolling atduke-energy.com/OutageAlerts
Duke Power 1-800-POWERON (1-800-769-3766)
Piedmont Electric Main Office: 1-800-449-2667 OR Report Outage: 1-800-222-3107
Progress Energy 1-800-419-6356 PSNC 1-877-776-2427

Keep In Mind:
•Shelters ask that you be as informed and prepared as possible.
•If you need special assistance in a disaster call 919-245-2884 to register for assistance before a disaster strikes.
•Shelter locations may change depending on the emergency
•Listen to the radio for further directions concerning shelter openings: WCHL-AM (1360), WCHL-FM (97.9), WDCG-FM (105.1), WRAL-FM (101.5), WYMY-FM (La Ley 101.1 in Spanish)
Note: Please check Town of Carrboro (Facebook & Twitter) for updates on planning and available resources as the storm approaches. 

Schools:
Chapel Hill-Carrboro Schools 919-627-8211
Orange County Schools 919-732-8126

Insurance:
North Carolina Insurance Information
Call 800-546-5664 or 919-807-6750
National Flood Insurance Program
Call 888-379-9531  
Flooding:
 Document High Water Mark Locations -
North Carolina's State Floodplain Mapping Program

We also encourage you to tell family and friends now about the American Red Cross Safe and Well List website, so they will know how to get your "safe and well" message in an emergency. In the event of an emergency, you can register on the redcross.org/safeandwell website.

Follow social media to stay informed.
Facebook:
Town of Carrboro
NC Emergency Management
Orange County North Carolina
NOAA NWS National Hurricane Center
US National Weather Service Raleigh
American Red Cross Eastern North Carolina

Twitter:
Town of Carrboro
Orange County North Carolina
National Weather Service
OWASA
Red Cross

Nextdoor:
Town of Carrboro
 
 

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